Welcome to RetailCoder. These Terms of Service outline the rules and regulations for the use of our Order Management System. By accessing or using the platform, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing or using RetailCoder OMS ("Service"), you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the Service.
2. License & Access
Your license depends on the specific subscription tier you have selected:
Cloud Plans (Starter / Growth)
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the hosted Service via a web browser strictly for your internal business operations.
Enterprise Plan (Self-Hosted)
You are granted a license to deploy the source code on your own infrastructure. While you own the specific modifications you make to the platform, you may NOT resell, redistribute, sub-license, or white-label the core RetailCoder source code as a competing SaaS product.
3. User Responsibilities
As a user of the Service, you are strictly responsible for:
- Maintaining the absolute confidentiality of your API keys, passwords, and administrative access.
- Ensuring your connected product listings and business operations comply with applicable local and international laws.
- All activity that occurs under your account. RetailCoder cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.
4. Limitation of Liability
To the maximum extent permitted by law, RetailCoder shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or inventory discrepancies resulting from your use of the Service.
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied. While we utilize enterprise-grade infrastructure to strive for 99.9% uptime, we do not guarantee entirely uninterrupted or error-free service.
5. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms (e.g., attempting to hack the platform, continuous non-payment of subscription fees, or reselling source code illegally).
Questions about these Terms?
If you need clarification regarding licensing, liability, or enterprise deployment agreements, please contact our legal team.
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